Hilo Hawaiian Hotel, Trademark Collection by Wyndham | Hotel in Hilo

| 7.3 (1274 Reviews) |  15 Bathrooms  61 Guests
Hilo Hotel | Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Experience the Serenity of Castle Hilo Hawaiian Hotel

Discover the beauty of the Castle Hilo Hawaiian Hotel, nestled in a peaceful spot along Hilo Bay and offering stunning vistas of Mauna Kea Peak. This hotel is conveniently located just moments away from the vibrant town of Hilo, providing you with spacious, modern accommodations that enhance your stay.

Embrace an array of leisure activities that are only a stone's throw away from the Castle Hilo Hawaiian Hotel. Whether it's teeing off at nearby world-class golf courses or enjoying scenic walks through Liliukalani Garden and along Onekahakaha Beach, there is something for everyone. Nature lovers will be delighted to explore the Halemaumau Crater, complete with its mesmerizing waterfalls and lush rainforests.

Your experience at the Hilo Hawaiian Hotel extends beyond its breathtaking locale. Enjoy thoughtful amenities such as a gift shop and a refreshing freshwater pool. Indulge in culinary delights at the in-house WSW The Steakhouse, where you can savor first-rate steaks, delectable seafood, and an exceptional wine selection unique to East Hawai’i. Positioned on the lobby level, this restaurant provides picturesque views overlooking Hilo Bay.

The menu at WSW The Steakhouse features a vast range of options, emphasizing locally sourced ingredients and an assortment of appetizers, Prime Grade or Premium Certified Black Angus steaks & chops, fresh seafood, salads, sides, and desserts. Be sure to try their daily specials, with highlights including Surf & Turf on Mondays, Wagyu Grade Tomahawk Tuesdays, and Live Kona-Cold Whole Lobster on Wednesdays. Furthermore, the restaurant boasts an impressive collection of exclusive fine wines and whiskeys, including rare finds from around the world. A striking floor-to-ceiling glass display showcases these selections, complemented by a signature Whiskey Cart that serves hand-picked offerings directly to your table.

Where to Stay in Hilo: Discover the Charm of Hilo, HI

When considering where to stay in Hilo, you’ll find that this charming coastal town offers a unique blend of natural beauty and rich cultural heritage. Nestled on the Big Island of Hawaii, Hilo boasts breathtaking vistas of the lush landscape and stunning views of the towering Mauna Kea Peak. You can experience the vibrant local culture through its historic downtown area, farmer's markets, and the enchanting Liliuokalani Gardens, all while enjoying the warm hospitality of the residents. The Castle Hilo Hawaiian Hotel is ideally situated right on Hilo Bay, providing modern accommodations that allow guests to immerse themselves in the scenic beauty and tranquility of the region.

Once you are settled at the Castle Hilo Hawaiian Hotel, there are numerous activities nearby that will enhance your stay. You can enjoy leisurely walks along Onekahakaha Beach or explore the diverse landscapes of the Halemaumau Crater, where waterfalls and rainforests await your discovery. For golf enthusiasts, the area features world-class golf courses offering stunning ocean views. Don’t miss dining at the hotel’s exceptional WSW The Steakhouse, where you can relish locally sourced steaks and seafood while overlooking the picturesque Hilo Bay. With thoughtful amenities and close proximity to these attractions, your stay at the Castle Hilo Hawaiian Hotel is sure to offer an unforgettable Hawaiian experience.

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71 Banyan Drive, Hilo, HI 96720, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • BarBar
  • Coffee house on siteCoffee house on site
ParkingParking
  • Free parkingFree parking
  • Accessible parkingAccessible parking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
ActivitiesActivities
  • FitnessFitness
  • Fitness centerFitness center
  • FishingFishing
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • SnorkelingSnorkeling
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • Air conditioningAir conditioning
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • ElevatorElevator
  • Family roomsFamily rooms
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Vending machine (snacks)Vending machine (snacks)
  • LaundryLaundry
  • ATM on siteATM on site
  • Hair/Beauty salonHair/Beauty salon
  • Fax/PhotocopyingFax/Photocopying
  • Vending machine (drinks)Vending machine (drinks)
  • Business centerBusiness center
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Sun deckSun deck
  • Outdoor poolOutdoor pool
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
SpaSpa
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
A small refrigerator or microwave is available upon request. additional fees apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: TA-189-318-3488-01

Reviews

Value for money:
7.57
Location:
8.9
Staff:
8.38
Facilities:
7.75
Comfort:
8.08
Cleanliness:
8.04
Anne
Oct 23, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: The location was convenient to the training venue and easy to access. The room was clean and comfortable, and more spacious than I expected, and the staff was exceptionally friendly and helpful. The lobby area was inviting, open, and well appointed.
Negative: I would have appreciated additional information about the accommodations available on site, and maybe a map of the facility and surrounding areas of interest. I found out later about an ice cream place and a park I would have liked to visit had I known about them.
Summary: I was very unfamiliar with the area and felt this hotel was a surprisingly great find.
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Room Arrangement

Room InfoFacilities
King Room with Banyan View - Non-Smoking
Room Type: Quad
Room Size: 35 m2
1 King bed(s) Bed
King Room with Banyan View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Double Room with Two Double Beds and Banyan View - Non-Smoking
Room Type: Quad
Room Size: 35 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Banyan View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
King Room with Roll-In Shower and Banyan View - Mobility/Hearing Access - Non-Smoking
Room Type: Quad
Room Size: 35 m2
1 King bed(s) Bed
King Room with Roll-In Shower and Banyan View - Mobility/Hearing Access - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Double Room with Two Double Beds, Roll-In Shower and Banyan View - Mobility/Hearing Access - Non-Smoking
Room Type: Quad
Room Size: 23 m2
2 Full bed(s) Bed
Double Room with Two Double Beds, Roll-In Shower and Banyan View - Mobility/Hearing Access - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
King Room with Ocean View - Non-Smoking
Room Type: Quad
Room Size: 35 m2
1 King bed(s) Bed
King Room with Ocean View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Queen Room with Two Queen Beds and Ocean View - Non-Smoking
Room Type: Quad
Room Size: 35 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds and Ocean View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Deluxe King Room with Ocean View - Non-Smoking
Room Type: Quad
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Room with Ocean View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Deluxe Queen Room with Two Queen Beds and Ocean View - Non-Smoking
Room Type: Quad
Room Size: 30 m2
2 Queen bed(s) Bed
Deluxe Queen Room with Two Queen Beds and Ocean View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Queen Room with Two Queen Beds, Roll-In Shower and Ocean View - Mobility/Hearing Access - Non-Smoking
Room Type: Quad
Room Size: 23 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds, Roll-In Shower and Ocean View - Mobility/Hearing Access - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Premium Oceanfront King Room - Non-Smoking
Room Type: Quad
Room Size: 35 m2
1 King bed(s) Bed
Premium Oceanfront King Room - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
Premium Oceanfront Queen Room with Two Queen Beds - Non-Smoking
Room Type: Quad
Room Size: 30 m2
2 Queen bed(s) Bed
Premium Oceanfront Queen Room with Two Queen Beds - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
One-Bedroom Junior King Suite with Banyan View - Non-Smoking
Room Type: Suite
Room Size: 60 m2
One-Bedroom Junior King Suite with Banyan View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
One-Bedroom Suite with Two Queen Beds and Banyan View - Non-Smoking
Room Type: Suite
Room Size: 79 m2
One-Bedroom Suite with Two Queen Beds and Banyan View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
One-Bedroom Suite with Two Queen Beds and Ocean View - Non-Smoking
Room Type: Suite
Room Size: 79 m2
One-Bedroom Suite with Two Queen Beds and Ocean View - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock
One-Bedroom Oceanfront Suite with Two Queen Beds - Non-Smoking
Room Type: Suite
Room Size: 79 m2
One-Bedroom Oceanfront Suite with Two Queen Beds - Non-Smoking

Media & Technology

Telephone

General

Air conditioning

Bathroom

Toilet, Private bathroom, Bath or shower

Bedroom

Cribs, Alarm clock

FAQ's

Is this Hilo hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilo hotel? 

Check-in time for Hilo hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilo hotel have a swimming pool? 

Yes, this Hilo hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilo hotel? 

Best-rates for the Hilo hotel starts from $173 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Child Friendly, Internet, Laundry with all amenities included. HawaiiVillas pairs each traveler with their ideal accommodation, whether traveling with a group, family, friends, or pets.

Is Hilo hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilo hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hilo hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilo hotel? 

Based on the information reported by the owner or manager, the Hilo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilo hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilo hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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